All Posts by Mary Helen Kelly

Mary Helen Kelly

Mary Helen joins the VantagePoint team as an account executive, working with Collin on client accounts including T&S Brass, Henny Penny, AyrKing and Nason. With several years of agency experience in account management, she likes “that each day is different and getting to deliver great work and creative ideas to clients.” Mary Helen is an Atlanta-to-Greenville transplant and a graduate of Furman University with a degree in communications studies — but when she’s outside the office, you might find her running on the Swamp Rabbit Trail, volunteering with Meals on Wheels, or spending time with friends and family at Lake Lanier.

5 B2B Customer Service Best Practices to Focus on in 2021

Here are five B2B customer service best practices for the coming year, focusing on customer relationships and maintaining a balance of delivering on promises while making your customers feel supported.

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