Tag: customer satisfaction

Keeping Customers Happy: 5 Steps to a Successful Holiday Season

The season is upon us, full of jingles, price slashing and road traffic galore. Your customers are often swept away in the natural business that befalls us this time of year, and they’re drenched in holiday messaging that makes them feel…well, less than cheerful. In the rush to “sell, sell, sell”, there’s no personal touch, no human element, which often makes customers upset, or worse….passive.

Dazzling Customers Is Not as Difficult as You Might Think

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